Customer Care Philosophy

At Phelans Pharmacy we promote the highest standard of customer care in all our shops.

Our aims are

that our staff will be friendly, courteous and helpful.
that your prescription will be dispensed accurately and efficiently, without undue delay.
that we will stock the widest range of products possible, or failing that we will do our upmost to stock a requested product.
that your query will be handled knowledgably by the appropriate member of staff.
that we will provide good value for money.

We also promise that our pharmacist and staff will treat all queries discreetly and with the utmost confidentiality.

If for any reason your visit is not up to the standard you expect, please see our manager and let us know your views or E-mail us

We value your views as well as your custom.

Conor Phelan B.Sc (Pharm) M.P.S.I.